The laws and flaws of AI management in the workplace

The news that 77% of employees who use artificial intelligence (AI) report that doing so has decreased their productivity and increased their workload has been met with mixed reactions. For those familiar …

‘Gig’ workers in Europe: the new platform of rights

“Last Monday, European Union member states reached a provisional agreement on the compromise text of the directive on platform work. This momentous decision comes more than two years after the European Commission’s initial …

The spillover effect of algorithmic management and how (not) to tame it

“This chapter delves into the implications of the algorithmic management (AM) “spillover effect”, namely the diffusion of AM systems and practices from the platform economy to conventional work settings and …

Platform-work directive: the clock is ticking

After more than two years of intense negotiation and some dissonance, the fate of the European Union platform-work directive hangs in the balance. In December, a provisional agreement reached in …

J.K. v TP S.A. and the ‘Universal’ Scope of EU Anti-Discrimination Law at Work: A Paradigm Shift?

“Case C-356/21 J.K. v TP S.A. has been hailed as a transformative step forward in defining the personal scope of application of European anti-discrimination law and, potentially, determining the wider construction of …

ILO Working Paper: An unfinished task? Matching the Platform Work Directive with the EU and international “social acquis”

“Besides straining international, regional and national employment status classification models, digital labour platforms are pioneering new strategies and approaches in terms of algorithmic management, digital surveillance, remote work and cross-border …

De-gigging the labour market? An analysis of the ‘algorithmic management’ provisions in the proposed Platform Work Directive

Workers are increasingly being managed by technologies. Before spreading to larger segments of the labour market, algorithmic management systems were a signature feature of platform work. The exercise of power …

Essential jobs, remote work and digital surveillance: Addressing the COVID-19 pandemic panopticon

An unprecedented COVID-19-induced explosion in digital surveillance has reconfigured power relationships in professional settings. This article critically concentrates on the interplay between technology-enabled intrusive monitoring and the augmentation of managerial …

The metaverse is a labour issue

“In mid-January, the news that Microsoft was investing almost $70 billion in the ‘metaverse’ hit the headlines. Yet it was only the latest in a series of such massive investments. Technology companies …

Platform work in Europe: Lessons learned, legal developments and challenges ahead

Several years since first emerging in Europe, platform work continues to represent a ‘social dilemma’ for workers, social partners, policymakers and society as a whole. As a result of intense …

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